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PRIVACY POLICY

Your privacy and personal data protection are of utmost importance to us. This Privacy Notice (hereinafter referred to as "Notice") describes how we collect, use, share, and protect your personal data when you visit or use our website, services, applications, and other platforms (hereinafter referred to as "Services").

What data do we collect?

When you use our Services, we may collect the following information related to you:

• Contact information: name, email address, phone number, address;

• Usage information: information about how you use our Services, including time, duration, and manner of usage;

• Technical information: IP address, browser type, browser version, our cookies used to enhance user experience;

• Data you enter into the contact web form, including the email address you provide to receive responses to inquiries;

• Other data you voluntarily provide to us.

• Delivery information such as delivery address

Purposes for which we use your data

We use your personal data for the following purposes:

• Providing, improving, and personalizing our Services,

• Communicating with you, including responding to your inquiries,

• Marketing purposes, with your prior consent,

• Compliance with legal obligations,

• Specify the specific purposes for which the specific website owner uses visitor data

Who is responsible for processing my data?

The website owner (name, physical address) is, as the data controller under the General Data Protection Regulation (hereinafter referred to as "GDPR"), responsible for processing data related to you.

To whom are my data disclosed?

Data relating to you may be disclosed to our partners and subcontractors as so-called data processors in accordance with Article 28 of the GDPR in case we engage them for certain tasks involving the processing of personal data. For example, we use WIX.com LTD (hereinafter: WIX) as a website service provider. All information regarding the processing of personal data by WIX can be found in their privacy notice at the link https://www.wix.com/about/privacy. Please note that in these cases, as the data controller, we remain responsible for processing your data. In addition, we may disclose data to our partners who provide you with services independently, regardless of your relationship with us. For example, if you order services from our partners through us, or give us consent to share your data with partners or involve partners in processing based on legal grounds.

Finally, we may disclose data to state authorities if legal obligations require us to do so.

Are my data subject to automated processing?

We do not use data relating to you for processing involving automated decision-making.

How long do we retain your personal data?

We retain your personal data for as long as necessary to fulfill the purposes for which they were collected. For example, we only retain the email address for sending newsletters while you are subscribed to receive our newsletter.

Where are my personal data processed?

We primarily process your data in the Republic of Croatia and in other European Union countries or European Economic Area (EEA) countries.

Only exceptionally do we transfer your data to so-called third countries, and in that case, we ensure adequate measures for the protection of personal data, such as using the European Commission's Standard Contractual Clauses, or we transfer data to countries for which the European Commission has determined, by a special decision, that they provide an adequate level of protection for personal data.

Your rights regarding your data

In accordance with the GDPR, you have the following rights:

• Right of access: you can request information about whether data relating to you are being processed, the categories of personal data being processed, the purposes of processing, any recipients of your data, and the time for which the data are stored (Article 15 GDPR);

• Right to rectification: you can request correction of inaccurate personal data or completion of incomplete data (Article 16 GDPR);

• Right to erasure: you can request erasure of your personal data in accordance with the provisions of Article 17 GDPR;

• Right to restriction of processing: you can request restriction of processing of your personal data in accordance with Article 18 GDPR;

• Right to object: you can object to processing of your personal data based on legitimate interest related to specific processing of data relating to you (Article 21(1) GDPR);

• Right to data portability: you can request that personal data relating to you, which you have provided to us in a structured, commonly used, and machine-readable format, be transferred to another service provider (Article 20 GDPR);

• At any time, you have the right to withdraw consent you have given to us, and your data processed based on that consent will no longer be used.

To exercise your rights, you can contact us at [info@richeta.hr].

In any case, you have the right to lodge a complaint with the supervisory authority – the Croatian Personal Data Protection Agency.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your user experience and analyze the usage of our Services. You can control the use of cookies through your browser settings. For more detailed information about the cookies we use and the purposes for which we use them, please visit the Cookies Policy page.

Data security

We apply appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Updating the Privacy Policy

This Privacy Policy may be updated periodically. You will be informed about all changes through our website.

Contact information

For any questions regarding the collection and processing of personal data relating to you or regarding this Notice, you can contact us at [info@richeta.hr].

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